Terms of Service

Last updated: April 18, 2026

Terms & Conditions | CvSensei

Terms & Conditions

Website: cvsensei.com

Operator: QUANTISNET LTD

Company Number: SC864611

Incorporated on: 30 September 2025

Registered Address: 102 Gardner Crescent, Bathgate, United Kingdom, EH47 0NR

Support Email: support@cvsensei.com

Effective Date: 10/04/2026

These Terms & Conditions ("Terms") govern your access to and use of the website cvsensei.com and all related services, features, content, tools, and products offered through CvSensei ("CvSensei", "we", "us", or "our").

By accessing or using our website or services, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with these Terms, you must not use CvSensei.

1. About CvSensei

CvSensei is an online platform designed to help users create, edit, manage, optimise, and download professional CVs and related career documents. Our services may include, without limitation:

  • a simple and user-friendly CV builder;
  • tools for creating and customising CVs and other job application materials;
  • download of CVs in PDF format;
  • ATS scanning and CV analysis features;
  • free accounts with limited functionality;
  • paid subscriptions and premium features;
  • promotional campaigns, discount offers, and occasional promotional codes.

We may add, remove, suspend, improve, or modify any part of the service at any time, with or without notice, where reasonably necessary for business, legal, security, operational, or technical reasons.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to purchase a subscription or use paid features on CvSensei. By using the service, you confirm that you meet these requirements and that all information you provide is accurate.

3. User Accounts

To access some features, you may need to create an account. You are responsible for:

  • providing accurate and complete information;
  • keeping your login credentials secure and confidential;
  • all activity carried out under your account;
  • promptly notifying us of any unauthorised use or suspected security breach.

We reserve the right to suspend or terminate accounts, restrict access, or remove content where we reasonably believe that these Terms have been breached, the platform is being misused, fraudulent activity is suspected, payment issues arise, or such action is necessary to protect our business, systems, users, or legal position.

4. Free Accounts and Paid Subscriptions

CvSensei may offer both free and paid access tiers. Features available under each tier may vary and may change over time.

Paid subscriptions may provide access to additional templates, enhanced ATS scanning, premium export functionality, advanced editing tools, or other premium benefits.

By purchasing a subscription, you agree to pay all fees shown at checkout. Prices, billing intervals, subscription benefits, and feature availability may be updated from time to time at our discretion. Changes will not affect billing periods already paid for, unless otherwise permitted by applicable law.

Unless stated otherwise at the time of purchase, subscriptions may renew automatically at the end of the relevant billing period. It is your responsibility to manage or cancel your subscription before the next renewal date if you do not wish to continue.

5. Promotional Codes and Discounts

From time to time, we may issue promotional codes, discount offers, trial offers, or other incentives. Such offers:

  • may be subject to separate eligibility criteria;
  • may be time-limited;
  • may be used only once unless expressly stated otherwise;
  • cannot be exchanged for cash;
  • may be withdrawn, suspended, or cancelled at any time where misuse, fraud, or abuse is suspected.

We reserve the right to reject or cancel any promotional code where it was used in breach of these Terms, obtained unlawfully, applied to the wrong product or account, or affected by a technical or pricing error.

6. Digital Services and PDF Downloads

CvSensei provides digital tools and digitally delivered services. This includes the ability to create, edit, store, and export CV documents, including PDF downloads.

You acknowledge that once digital services are accessed, used, consumed, generated, exported, downloaded, or materially delivered to you, the value of the service may be partially or fully used. This is especially relevant where premium templates, ATS scans, or PDF exports are made available immediately after purchase.

Important: By purchasing a paid plan and using premium digital features immediately, you expressly request immediate access to digital services and acknowledge that parts of the service may be performed without delay.

7. Refund Policy

Due to the nature of digital services and instantly accessible digital features, refunds are generally limited.

As a commercial policy, refund requests submitted more than 48 hours after purchase will not be accepted.

Any refund request made within the first 48 hours after purchase will be reviewed at our discretion, taking into account factors such as whether the account has used premium features, generated documents, exported files, downloaded PDFs, received ATS analysis, or otherwise consumed the paid service.

We reserve the right to refuse refunds where:

  • the service has already been accessed, used, exported, or materially consumed;
  • the request is abusive, fraudulent, repetitive, or made in bad faith;
  • the issue arises from user error, change of mind, incompatibility caused by the user’s own environment, or failure to review service details before purchase;
  • the account breached these Terms;
  • a discount, trial, promotional code, or special offer was used, unless otherwise required by law.

Nothing in this section excludes or limits any mandatory rights you may have under applicable law, including where digital content or services are proven to be defective, misdescribed, or not supplied with reasonable care and skill where such rights cannot lawfully be excluded.

8. Acceptable Use

You agree not to use CvSensei:

  • for any unlawful, fraudulent, deceptive, or harmful purpose;
  • to upload or include false, defamatory, infringing, abusive, obscene, or misleading content;
  • to impersonate another person or misrepresent your identity, qualifications, or employment history;
  • to interfere with, disrupt, reverse engineer, scrape, probe, or attempt to gain unauthorised access to the platform or its systems;
  • to copy, reproduce, resell, sublicense, exploit, or commercially misuse the service or any part of it without our written permission.

We may investigate misuse and take any action reasonably necessary, including account suspension, termination, content removal, billing restrictions, legal action, or cooperation with relevant authorities.

9. User Content

You retain ownership of the personal content, text, and information you upload or enter into CvSensei, subject to the rights necessary for us to operate the service.

By uploading or submitting content, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, process, reproduce, format, adapt, and display that content solely to the extent necessary to provide, maintain, secure, improve, and support the service.

You are solely responsible for the legality, accuracy, and appropriateness of all content you submit. You warrant that you have all rights, permissions, and authority necessary to use such content.

10. AI and ATS Features

CvSensei may provide AI-assisted tools, automated content suggestions, CV scoring, ATS compatibility insights, and similar features. These tools are provided for informational and support purposes only.

While we aim to provide useful and practical assistance, we do not guarantee that:

  • any CV will result in an interview, job offer, or employment outcome;
  • ATS scores or analysis will reflect the methods of every employer, recruiter, or software provider;
  • AI-generated suggestions will always be accurate, complete, lawful, or suitable for your circumstances.

You remain solely responsible for reviewing, editing, verifying, and approving all final content before use.

11. Intellectual Property

All intellectual property rights in the CvSensei platform, including but not limited to branding, designs, templates, layout, software, code, user interface elements, logos, graphics, written content, and service structure, are owned by or licensed to QUANTISNET LTD unless otherwise stated.

You may use the service only for its intended personal or internal business purpose. You may not copy, republish, distribute, modify, sell, license, or create derivative works from the platform or its content, except as expressly permitted by us in writing or as required by law.

12. Service Availability

We do not guarantee that CvSensei will be uninterrupted, error-free, secure, or available at all times. Access may be affected by maintenance, upgrades, security incidents, third-party failures, internet disruptions, software bugs, force majeure events, or other circumstances outside our reasonable control.

We may suspend, restrict, or discontinue any part of the service at any time where reasonably necessary.

13. Limitation of Liability

To the fullest extent permitted by law, CvSensei and QUANTISNET LTD shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive loss or damage, including but not limited to loss of profits, loss of revenue, loss of business opportunity, loss of data, loss of goodwill, or reputational harm, arising out of or in connection with your use of, or inability to use, the service.

To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or relating to the service shall be limited to the amount actually paid by you to us for the relevant subscription or service during the 3 months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any mandatory consumer rights that cannot lawfully be excluded.

14. Indemnity

You agree to indemnify, defend, and hold harmless QUANTISNET LTD, its officers, directors, employees, contractors, affiliates, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to:

  • your breach of these Terms;
  • your misuse of the service;
  • your content;
  • your violation of any law, regulation, or third-party right.

15. Termination

We may suspend or terminate your access to CvSensei immediately, with or without notice, where we reasonably believe you have breached these Terms, created legal risk, misused the service, failed to pay applicable fees, or acted in a way that may harm our systems, reputation, users, or business.

Termination does not affect any accrued rights, payment obligations, or provisions that by their nature should survive termination, including intellectual property, liability limitations, indemnities, and dispute terms.

16. Privacy and Data Protection

Your use of CvSensei is also subject to our Privacy Policy and any related Cookie Policy, which explain how we collect, use, store, and protect personal data.

By using the service, you acknowledge that your personal data may be processed in accordance with our Privacy Policy.

17. Third-Party Services

CvSensei may rely on or integrate with third-party services, including hosting providers, payment processors, analytics tools, AI providers, or document-generation services.

We are not responsible for the independent acts, omissions, outages, or policies of third-party providers, except where required by law.

18. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on cvsensei.com and will take effect from the date stated at the top of the page unless otherwise specified.

It is your responsibility to review these Terms periodically. Continued use of the service after any update constitutes acceptance of the revised Terms.

19. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Scotland.

Subject to any mandatory rights available to consumers under applicable law, the courts of Scotland shall have exclusive jurisdiction over any dispute, claim, or matter arising out of or in connection with these Terms or the use of CvSensei.

20. Contact

If you have any questions about these Terms, please contact:

QUANTISNET LTD
102 Gardner Crescent, Bathgate, United Kingdom, EH47 0NR
Email: support@cvsensei.com
Website: cvsensei.com