Privacy Policy

This Privacy Policy explains how CvSensei ("we", "us", "our") collects, uses, stores, and protects your personal data when you use our website and services.

1. What Data We Collect

We may collect the following types of data:

• Account Information: name, email address, login credentials
• Profile & CV Data: employment history, education, skills, and any content you enter into the CV builder
• Payment Data: processed securely via third-party payment providers (we do not store full card details)
• Technical Data: IP address, browser type, device information
• Usage Data: how you interact with the platform (features used, time spent, actions taken)
• Communication Data: messages sent to support

2. How We Use Your Data

We use your data to:

• provide and operate the CvSensei service
• allow you to create, edit, and download CVs (PDF)
• run ATS analysis and AI-powered features
• process payments and manage subscriptions
• improve platform performance and user experience
• provide customer support
• detect fraud, abuse, or security issues

3. Legal Basis for Processing

We process your data under the following legal bases:

• Contract: to provide services you requested
• Legitimate Interest: to improve and secure our platform
• Legal Obligation: compliance with applicable laws
• Consent: where required (e.g., cookies, marketing)

4. Data Storage and Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration.

However, no system is 100% secure. You use the service at your own risk.

5. Data Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

We may delete inactive accounts or data after a reasonable period.

6. Sharing of Data

We may share data with:

• payment providers (e.g. Stripe, PayPal)
• hosting and infrastructure providers
• analytics providers
• AI service providers used for CV optimisation

We do not sell your personal data.

7. International Transfers

Your data may be transferred and processed outside the UK or EEA. Where this happens, we ensure appropriate safeguards are in place.

8. Your Rights (UK GDPR)

You have the right to:

• access your personal data
• correct inaccurate data
• request deletion of your data
• restrict or object to processing
• request data portability

To exercise your rights, contact: support@cvsensei.com

9. Cookies

We use cookies to improve user experience, analyse traffic, and provide essential functionality.

You can control cookies through your browser settings. Some features may not work properly without them.

10. Third-Party Services

Our platform may include integrations with third-party services. We are not responsible for their privacy practices.

11. Children

Our service is not intended for individuals under 18. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the service means you accept the updated version.

13. Contact

QUANTISNET LTD
102 Gardner Crescent
Bathgate, United Kingdom, EH47 0NR
Email: support@cvsensei.com
Website: https://cvsensei.com